Hours of Operation

Families First entrance

 

Health Center

Regular Hours:
Mondays: 8 a.m. to 5 p.m.
Tuesdays: 8 a.m. to 7 p.m.
Wednesdays: 8 a.m. to 5 p.m. (except 2nd Wednesdays; we open at 9 or 10 a.m.)
Thursdays: 8 a.m. to 5 p.m.
Fridays: 8 a.m. to 5 p.m.
Saturdays: Telehealth appointments available; call to schedule

Health Center Standby Appointments: For current patients only, standby appointments are offered Monday-Friday beginning at 8 a.m., as each day’s schedule allows. Please call after 8 a.m. to reserve the next available time slot. Standby appointments are not available from noon to 1 p.m. any day, and also not available the second Wednesday of the month before 10 a.m.

Dental Center

Regular Hours:
Mondays: 8 a.m. to 5 p.m.
Tuesdays: 8 a.m. to 5 p.m.
Wednesdays: 8 a.m. to 5 p.m. (except 2nd Wednesdays; we open at 9 or 10 a.m.)
Thursdays: 8 a.m. to 5 p.m.
Fridays: 8 a.m. to 5 p.m.

Dental Center Emergency Standby: You must be an active primary-care patient or dental patient at one of our health centers (Families First, Goodwin Community Health or Lilac City Peds) to use dental emergency standby services. Emergency dental standby services are offered Mondays – Fridays from 8 a.m. to 11 a.m., first-come, first-served.

Reaching Us After Hours

Unless you have a true emergency, our suggestion is, “First, call Families First.” Night or day, your medical home is the best place to start. You can reach us 24/7. Our after-hours nurse will help you decide if you should go to an urgent-care center or the ER.

  • Primary Care Patients: Call the main number (603-422-8208), and you will hear instructions.

Family Center

  • Telephones / Office: Monday – Thursday, 8 a.m. to 1 p.m. Outside of those hours, please leave a message at (603) 422-8209. Normally, your call will be returned by the next business day.
  • Programs: Schedule varies – usually every weekday morning and some weekday evenings. See current program schedule.

Mobile Health Care

The mobile health care team visits about a dozen places in five towns. See the days & times here.
Need help after hours when the team is not in your area? Call the main number (603-422-8208).

Weather Closings & Hours Changes

During a winter storm, you have several options for finding out whether we are open or have a delayed opening or early closing:

  • Our website (see banner at top of every page)
  • Our Facebook page
  • The phone numbers listed below. If you call the number and nothing is said about a closing or delay, you will know we are open as usual. Make sure to call the number for the program you are interested in, as information may vary.
    – Health and Dental: (603) 422-8208 (press 1)
    – Family Programs (Portsmouth, Epping, Exeter, Somersworth): (603) 422-8209
    – Mobile Health Clinics (Portsmouth, Rochester, Dover, Hampton and Exeter): 1-888-922-0005
  • Radio and TV: WMUR (TV Channel 9 and WMUR.com) and WOKQ (97.5 FM)  and WTSN  (1270 AM)