Hours of Operation

Families First entranceHealth Center in Portsmouth

  • Telephones answered and front desk open: Monday-Friday, 8:30-5:00 (Exceptions: Wednesdays noon-1:00).
  • Primary Care appointments scheduled:
    • Mondays-Fridays 8:00 a.m. to 4:30 p.m. (except Wednesdays 12:00-1:00 p.m.)
  • Stand-by appointments: For current patients only. Monday-Friday beginning at 8:00 a.m. To reduce or avoid waiting, call after 8:30 a.m. to reserve the next available time slot.
  • Prenatal appointments: Tuesday & Friday mornings.

Dental Center

  • Telephones: Monday-Friday, 8:30-5:00 (except Wednesdays, 12:00-1:00 p.m.)
  • Appointments scheduled: Monday-Friday, 8:00-5:00.

Reaching Us After Hours

Unless you have a true emergency, our suggestion is, “First, call Families First.” Night or day, your medical home is the best place to start. You can reach us 24/7. Our after-hours nurse will help you decide if you should go to an urgent-care center or the ER.

  • Primary Care Patients: Call the main number (603-422-8208, press “1”), and you will hear instructions.
  • Prenatal Patients: On weekdays, call the above number. Nights and weekends, call 603-431-6011.
  • What about a Walk-In Clinic, Urgent Care Center or the ER? Our Where to Get Care flyer (1 page) explains what do do, depending on your symptoms.

Family Center

  • Telephones: Monday – Friday, 8:30-1:00 (except Wednesdays, 12:00-1:00).  Please leave us a message. We’ll call you back.
  • Programs: Schedule varies – usually every weekday morning and some weekday evenings. See current program schedule.

Mobile Health Care

The mobile health care team visits about a dozen places in five towns. See the days & times here.

Need help when the team is not in your area? Call the main number (603-422-8208, press “1” then listen to the prompts).

 

Weather Closings & Delays

All closings and delays will be announced in recorded greetings at the phone numbers listed below. If you call the number and nothing is said about a closing or delay, you will know we are open as usual. Make sure to call the number for the program you are interested in, as information may vary.

Health & Dental Center (Portsmouth)

Call (603) 422-8208. Cancellations will also be announced on our Facebook page.*

Parent / Family Programs (Portsmouth, Epping and Exeter)

Even if Families First Health Center is open, some or all Family Center programs may be canceled, so call (603) 422-8208 ext. 2. If we don’t answer, check our Facebook page.*

Mobile Health & Dental Clinics (Portsmouth, Rochester, Dover, Hampton and Exeter)

Call 1-888-922-0005. Cancellations will also be announced on our Facebook page.*

*Cancellation info may not be online if a storm takes out our Internet access.