Becoming a Families First Patient

Families First is accepting new patients. Thank you for considering Families First for your health care needs, and welcome! Please follow the instructions on this page if:
1) You want to become a Families First Health Center patient. The Health Center is open to everyone -- men, women and children; infants to seniors; insured or uninsured, all income levels. We provide primary care and prenatal care. (Questions? Call 603-422-8208, press 1)
2) You want to enroll your child or teenager as a Families First Dental Center patient. The Dental Center is open to all children and teens living in New Hampshire or Maine. Adults must first be established primary-care or prenatal patients at Families First before using the Dental Center, with the exception of those ages 65+ who live in or near Portsmouth. (Questions? Call 603-422-8208, press 3)

Please print out the forms by following the links below, or call us at 603-422-8208 (press 1) and ask to have them mailed to you. Also, feel free to call anytime if you have questions.

Paperwork before scheduling a Primary Care or Dental appointment

  • Primary Care/Dental Intake Form (4 pages). Note: The form asks you to sign a statement that you have read and understand certain documents in the Patient Handbook. Please click here to read the documents (pages 18-30) before signing the form.
  • Copy of Medicare, Medicaid or insurance card, if you have this coverage. (We can photocopy for you.)
  • Copy of NH Health Access card if you have one. (We can photocopy for you.)
  • If the new patient is an uninsured child, we require a completed NH Medicaid application. Click here to complete the application online.

Families First can help if you have questions or need help completing paperwork: Call 422-8208 ext. 142.

Paperwork before scheduling a Prenatal appointment

  • Prenatal Intake Form (11 pages). The form asks you to sign a statement that you have read and understand the documents on pages 18-30 of the Patient Handbook, which you will find here.
  • Copy of Medicaid or insurance card, if you have this coverage. (We can photocopy for you.)

For help filling out paperwork or other questions, call 422-8208 ext. 142.

If you’re uninsured . . .

Families First would like to help you explore your options for getting health insurance. Please call Elaine at 603-422-8208 ext. 188 for personal assistance, or click here for other resources.

Meanwhile, we do offer a sliding fee scale, based on income, to patients who are uninsured or underinsured. (Note: If you later become insured, we hope you will remain a patient at Families First. Families First is here to serve both insured and uninsured patients.) To apply for a sliding-fee discount, please provide the following:

  • Sliding Scale Application
  • Proof of all types of income that you and your spouse receive, including salaries and wages, Social Security, retirement, business, welfare payments, child support, alimony, disability and any others. For each type of income, submit one of the following:
     - Current tax return
     - Unemployment check stubs; or
     - Schedule C (Profit & Loss from Business)

    For help filling out paperwork, call 422-8208 ext. 142.

Please mail the paperwork back, or drop it off at Families First anytime the Health Center is open (Mondays, Tuesday, Thursdays and Fridays from 7:30 a.m. to 5 p.m., and Wednesdays 7:30 a.m. to noon and 1:30 to 5 p.m.) After we receive your paperwork, we’ll schedule your first appointment. We will also tell you the amount of your sliding fee scale payment if you applied for the sliding fee scale.

On your first visit

  • Please arrive 10-15 minutes early to finalize paperwork.
  • Bring your copayment if you have insurance that requires one, or your sliding fee scale payment if you are using our sliding fee scale.
  • Be prepared to pay additional fees for tests, injections or other services that you may receive during your visit.
  • If you would like to use our Patient Portal to request appointment times, medication refills or referrals, or to update your contact info in your medical records online, please request a password from any staff member in-person at Families First.