Job Openings

Dear Potential Families First Employee,

Further down on this page you will find our current job postings. But first, we’d like to tell you why Families First is considered such a great place to work. Below, three current employees share what they like about working at Families First:

Mary Malloy, Primary Care and Chronic Disease Management Nurse (since 2008)
“I love that I get to spend as much time as a patient needs, as often as they need, to help them understand and cope with their diabetes. I love my colleagues, who inspire me to do the best I can for every patient, without judgment. I love that we look at a patient's insurance status only to figure out how to help them, not to determine whether we will help them.”

Cheryl Mosley, Front Office Coordinator (since 2004)
“I have great communication with my supervisor. I get to help patients – many patients try to get services and are surprised when they come here that we really are here to help them; it makes you feel good. Staff are great to work with; we are like a family. We’re very busy, so the day goes by quickly. My ideas are heard and sometimes implemented. We all try to work as a team."

Hilary O’Neil, Outreach and Family Center Coordinator (since 2007)
“Families First staff are very dedicated, compassionate and non-judgmental, and are a fun group of people. I love the variety of things I get to do in my job. And it’s wonderful to be able to offer things that are really needed, good and necessary services offered to people for the betterment of the whole community.”

To apply for any of the jobs listed below, please send a cover letter and resume to HR, Families First, 100 Campus Drive, Suite 12, Portsmouth, NH 03801, fax to HR at 603-422-8219, or e-mail Dates listed in parenthesis are the date the job was posted; all are still open.


Medical Receptionist for Health Center (2/11/16).
Customer service, communication and computer skills and the ability to multi-task are required. Job responsibilities include computerized scheduling, answering phones, data entry in two different systems, referrals, cash collections, checking out patients and general office duties. Experience in medical and/or dental office and with an electronic medical record is preferred. A positive attitude is required.

The hours are 30-40 per week (5 days) with some early mornings and late afternoons. May also include Saturday mornings. Families First has a great work environment. This position includes full time benefits.

Medical Assistant (2/8/16).
This position is to work with a provider team in our health center. Certification in medical assisting and one year of experience in a medical setting using the electronic medical record is required. Ability to be an effective member of the primary care team, strong organizational skills, and attention to detail are also needed. This is a full time position with benefits.

Licensed Social Worker, Mental Health Counselor or MLADC (2/4/16).
Work with patients in our health center to provide mental health counseling. NH license is required. Experience with substance abuse issues preferred. Be part of a dedicated team to provide integrated primary and mental health services.

Billing Specialist (1/28/16).
Primary responsibilities include posting charges from various departments and posting payments from insurance companies and patients, as well as following up on unpaid balances and setting up payment plans. This position spends a lot of time on the computer and the phone and so the ideal candidate must have an upbeat, positive, personality. High School diploma required. Experience in medical billing preferred but willing to train the right candidate. Must have excellent communication and assertiveness skills. Must be able to multitask and be willing to work as part of a team. Must be able to interact effectively with patients from diverse socio-economic and cultural groups. Must be proficient with computers and software.

This is a full time position with full time benefits.