Mobile Health Care

health care vanFamilies First offers a caring approach to delivering comprehensive health services to people who are without stable housing and without access to a regular medical provider. Mobile services are provided in conjunction with Families First Health Center, offering continuity of care with one electronic medical record, and access to a nurse for medical advice 24 hours a day.

Launched in 2003, Mobile Health Care teams provide services five days a week in five towns within the Greater Seacoast area. About 760 patients were seen in 3,000 visits last year. The teams provide services from our two health care vans and sometimes inside buildings.

Who is eligible to use these services?
Mobile health care is primarily for people in an unstable or temporary living situation, such as living in a shelter, rooming house, winter rental or car; couch surfing; camping or living outdoors; or being a seasonal worker. Some exceptions to this are noted on the schedule below.

How can people access services?
No appointments are necessary. Patients can just show up at one of the locations at the beginning of the session. (See schedule below.) Patients can pay with Medicaid, Medicare or other insurance if they have it. If you are uninsured, services are free or low-cost, depending on your income.

What services are provided?
• Direct services: Preventive screenings, sick visits, chronic disease management, dental care, access to medications, substance abuse counseling, mental health counseling, family support, access to specialty care, labs and diagnostic testing.
• Application assistance for: Housing, food stamps, WIC, TANF, disability, Medicare, Medicaid and other health insurance, veterans benefits, etc.

How can I get more information?
• For questions about the program, call Sue at (603) 422-8208 x107.
• For direct patient assistance, call (603) 422-8208 for Kim (x303) or Emily (x129).
• Click for a printable brochure with schedule or stand-alone schedule
• Listen to radio interviews with patients and staff from this program
• If you need shelter: Admission to emergency shelters in Strafford and Eastern Rockingham Counties is all done through Coordinated Access; call 603-516-8143.

When will the mobile health care team be in my area?
The following schedule is usually in effect, but be sure to call to check for changes. To check the schedule, call toll-free 1–888–922-0005, or 766–9220 from the Portsmouth area.

PORTSMOUTH

  • Cross Roads House, 600 Lafayette Road: Mondays, 8:30-11 a.m.; Wednesdays, 8:30-10:30 a.m., Thursdays, 8:30-10:30 a.m.
  • Salvation Army (upstairs), 15 Middle Street: Tuesdays, 4 to 6 p.m.
  • Families First Health Center, 100 Campus Drive (Community Campus): Tuesdays, 11 a.m.-1 p.m. and Wednesdays, 3:30-5:30 p.m.
  • St. John’s Episcopal Church, 101 Chapel Street: Thursdays, 11 a.m to 2 p.m. 
    The sites below are for apartment residents as well as people who are between homes:
  • Gosling Meadows Family Housing, 40 Wedgewood Road: Thursdays, 3-5 p.m.
  • Margeson Apartments, 245 Middle Street: Fridays, 2:30-5 p.m.

HAMPTON

  • St. Vincent dePaul Society, 289 Lafayette Road: Tuesdays, 9 a.m. to 12:30 p.m. IN WARMER MONTHS*, and Fridays, 10 a.m. to 1 p.m., year-round.
  • Hampton Beach (Ashworth parking lot), Tuesdays, 9 a.m. to 12:30 p.m. IN COLDER MONTHS*

*To confirm location, call 1-888-922-0005.

EXETER

  • St. Vincent de Paul Society, 53 Lincoln Street: Wednesdays, noon to 2 p.m.
    In addition to the above medical clinic, Families First also offers a dental clinic at this loation on Fridays, 9:30 a.m. to mid-day. For more information about the dental clinlic, call Families First at (603) 422-8208 (press 3) or St. Vincent at (603) 772-9922. Clinics at this site are not restricted to people who are homeless, but you do have to meet income-eligibility guidelines and live in New Hampshire or Maine.

DOVER

  • Strafford County Court, 259 County Farm Road: Mondays, 8:30-11 a.m.
  • Train Station, 33 Chestnut Street: Wednesdays, 9-11 a.m.

ROCHESTER

  • Salvation Army, 10 Olde Farm Lane: Mondays and Wednesdays, noon to 2 p.m.