About Us

Families First entrance To learn more about Families First, scroll down to read about the people we serve, our budget and funding sources, or visit our History, Reports & Newsletters, Funding Sources, In the News, and Job Openings pages.

Click here for a printer-friendly version of the facts and figures below.

NUMBER OF PEOPLE SERVED (FY 2012; ended 6/30/12)
• All Health Services: 4,612
     Primary and Prenatal Care: 3,820
     Dental Care: 1,873
     Mobile Health Care for the Homeless: 679
• All Family Center Services: 1,680
     Parenting and Family Groups, Children’s Programs: 1,300
     Home Visiting: 501 (157 families)

ABOUT OUR CLIENTS (FY 2012; ended 6/30/12)
• Where They Live: Portsmouth: 35% … Hampton & Seabrook: 16% ... Other Rockingham County: 23% … Strafford Cty: 19% … Maine: 8%
• Socioeconomic Status, Health Center Patients: 63% live below the federal poverty guideline (i.e., $19,090 or less for a family of three); another 31% live below 200% of the poverty level.
• Socioeconomic Status, Family Center Clients: Sixty-one percent had incomes in the very-low, low or moderate range.
• Insurance Status, Health Center Patients: 55% were uninsured and used our sliding fee scale … 30% had Medicaid … 7% had Medicare … 8% had private health insurance.

FINANCIAL INFORMATION (FY 2013; began 7/1/12)
Current Agency Budget: $4,600,445
• 85% of expenditures support direct services to clients.
Funding Sources
• Patient Fees: 44%
• Government Contracts: 18%
• Grants: 12% (includes United Way: 1%)
• Contributions and Fundraising: 23%
• Investment and Other Miscellaneous Income: 2%

A GROWING DEMAND FOR SERVICES
Over the past five years (FY07 to FY12), Families First saw increases of:
• 66% in medical visits to Health Care for the Homeless sites
• 63% in dental patients
• 59% in patients at or below poverty level
• 43% in uninsured patients
• 39% in Health Center visits (medical, dental, counseling, education, social work)

AWARDS
• Treating Tobacco Use and Dependence Innovation Award,
New Hampshire Department of Health and Human Services, 2012

• Champions in Action, Citizens Bank and WMUR-TV, 2011

• National HIMMS Davies Community Health Award (as part Community Health Access Network), Health Care Information and Management Systems Society, 2008

• Smith Award for Excellence in Service to Children and Families, NH Children's Trust Fund, 1998

• Community Champions Award, Citizens Bank and WMUR-TV, 2002

• Dunfey Award for Excellence in Management, Corporate Fund, 2003

GuideStar is the on-line standard for nonprofit accountability. Families First's GuideStar listing. Also, in the interest of accountability, our most recent IRS Form 990 is posted here.