(FY 2016; ended 6/30/16)
All Programs and Services 6,400
All Health Services 4,920
- Primary Care (includes mobile, prenatal and behavioral): 4,029
- Dental Care (Dental Center and mobile) 2,112
- Mobile Medical and Dental only: 904
All Family Center Services: 1,865
- Parenting and Family Groups, Child Care: 1,481
- Home Visiting: 492
About Our Clients
(FY 2016; ended 6/30/16)
- Where They Live: Portsmouth: 32% … Hampton & Seabrook: 17% … Other Rockingham County: 25% … Strafford Cty: 18% … Maine: 8%
- Socioeconomic Status
- —Health Center Patients: 66% live below the federal poverty guideline (i.e. $20,160 or less for a family of 3); another 30% live between 101% and 200% of poverty level, and 24% are homeless.
- —Family Center Clients: 56% percent had incomes in the very-low, low or moderate range.
- Insurance Status, Health Center Patients: 46% had Medicaid … 22% were uninsured and used our sliding fee scale … 18% had private health insurance … 14% had Medicare.
(FY 2017; began 7/1/16)
- Agency Operating Budget: $6,159,736
- 85% of expenditures support direct services to clients.
- Funding Sources
- Patient Fees: 48%
- Government grants and contracts: 28%
- Grants: 10% (includes United Way: <1%)
- Contributions and Fundraising: 13%
- Investment and Other Miscellaneous Income: 1%
In fiscal year 2016, Families First provided a community benefit of $4,066,249 (defined as expenses for charity care and other community benefits that were unreimbursed). community-benefits-plan-2016
Awards & Recognition
• Health Center Quality Improvement Award, U.S. Dept. of Health & Human Services (received annually since 2014). This award includes recognition for performing in the top 25% of all community health centers on certain clinical outcomes measures.
• Patient-Centered Medical Home recognition (Level 3), National Committee on Quality Assurance. First recognized in 2011; recognition renewed in 2014 (for three years).
• Treating Tobacco Use and Dependence Innovation Award, NH Department of Health and Human Services, 2012
• Champions in Action, Citizens Bank and WMUR-TV, 2011
• National HIMMS Davies Community Health Award (as part Community Health Access Network), Health Care Information and Management Systems Society, 2008
• Community Champions Award, Citizens Bank and WMUR-TV, 2002
• Dunfey Award for Excellence in Management, NH Charitable Foundation, 2003
• Smith Award for Excellence in Service to Children and Families, NH Children’s Trust Fund, 1998 (first recipient)
Transparency & Accountability
Families First has received top ratings for transparency and accountability from both GuideStar USA and Charity Navigator. (Charity Navigator’s ratings also include measures of financial health.)
- View Families First’s Gold-Level listing on GuideStar
- View Families First’s 4-star profile on Charity Navigator
- View our 2016 audited financial statements and Form 990.
Families First receives funding from the U.S. Department of Health and Human Services and has federal Public Health Service-deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. A Federally Qualified Health Center, Families First is a Health Center Program grantee under 42 U.S.C. 254b; and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n). More info